Texas Health Resources Release of Information Specialist Full-time in Arlington, Texas


Texas Health Resources seeks to hire a Release of Information Specialist to work Full-time Days.


Hours: Monday - Friday 9:30a-6p


Required minimum education: High School Diploma or GED Equivalent. Associate Degree in Health Information Management

or a related field (business, healthcare, etc.) strongly preferred.


Required minimum experience: One year of healthcare experience in Release of Information or two years in a health care environment with an EMR.


Required license/certification: None. CHP, CHPS, RHIT, RHIA, or HIT Pro (CP, PW, IM, IS, TS, or TR) preferred


Required skills (if applicable): Knowledge of acute care hospital Health Information Management operations including data integrity and HIPAA privacy requirements. Understanding of HIM process in an electronic health record environment. Ability to apply regulatory requirements to facilitate organizational compliance. Ability to develop and maintain positive relationships with requestors, i.e.,

Insurance Companies, Physician Offices, etc. and other stakeholders. Effective organizational

skills, demonstrating attention to details and excellent customer service skills. Able to work

independently in a fast-paced environment. Proficient computer skills with knowledge of MS

Word and Excel.


Insurance Portability and Accountability (HIPAA) compliance.

2) Functions as the release of information legal processing subject matter expert for the department, acquiring and maintaining the level of understanding of all legal aspects of medical records and confidentiality.

3) Process all release of information such as STAT requests, requests for continuity of care, walk-in requests, disability requests, legal affidavits, subpoenas, court orders, and insurance requests, etc. in a timely and efficient manner ensuring quality and accuracy of information according to department Policies and regulatory standards.

4) Coordinates with the following areas to ensure appropriate/effective release of medical information: Patient Financial Services, Risk Management, Nursing patient care units, outside agencies/auditors, etc.

5) Review and process requests for disclosure of PHI in compliance with the requirements for use and disclosure of confidential information and/or records per THR Policies and Procedures, the Health Insurance Portability and Accountability Act (HIPAA), HITECH, and other federal and state regulatory requirements.

6) Interacts with entities' Privacy Officers, internal and external attorneys, and requestors.

7) Receives and processes all subpoenas and court orders, ensuring prompt location of records and follow-up with requestor as appropriate.

8) Prepare invoices, packaging and collect payments for services provided; determines whether prepayment is required.

9) Requires analytical ability to analyze and answer correspondence requests to ensure specified patient information is released properly.

10) Sorts, opens, and reviews all requests by mail to ensure HIPAA compliance.

11) Promptly reports to Manager any customer service concerns and/or any potential HIPAA breaches whether actual or perceived. 12) Provide prompt customer service with internal and external customers.

13) Assists all walk-in customers in obtaining medical records and completion of the HIPAA compliant Authorization to Release Protected Health Information form.

14) Receives inbound phone inquiries from requestors; ensures that calls are answered promptly and answers questions regarding status of requests

15) Promote professional team work and collaboration across the enterprise.

16) Utilizes release of information software and EMR to enter all authorized requests of patient information.

17) Ensures the privacy of the patient by safeguarding and protecting protected health information (PHI) in the performance of duties.

Entity Information:

Texas Health Resources is one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas in terms of patients served.

Texas Health has 25 acute-care and short-stay hospitals that are owned, operated, joint-ventured or affiliated with the system. It has more than 3,800 licensed beds, more than 21,100 employees of fully-owned/operated facilities plus 1,400 employees of consolidated joint ventures, and counts more than 5,500 physicians with active staff privileges at its hospitals.

At Texas Health, we strive to create an atmosphere of respect, integrity, compassion and excellence for all who come in contact with us, be they patients or our employees. We are committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic and generational boundaries. We invite you to join us in furthering your career through our accomplishments and philosophy of excellence.

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.