Southern Careers Institute Collections Specialist (009435) in Austin, Texas

Position Description

MAKE A DIFFERENCE IN A STUDENT'S LIFE!

Are you passionate about helping people? Are you driven by the challenge to exceed expectations and goals?

Southern Careers Institute is currently seeking a talented, experienced Collections Specialistfor our south Austin, Texas corporate location. As a Collections Specialist, you will have the opportunity to perform the following duties.

Responsibilities include:

  • Inform students of their overdue accounts and solicit payment while adhering to FDCPA laws and internal policies and procedures;

  • Employ effective skip tracing techniques to locate and notify customer of delinquent accounts through outbound/inbound calls;

  • Negotiate payment programs with delinquent students;

  • Monitor private loan portfolio agings and contact students to avoid loan default;

  • Issue past due letters to overdue accounts;

  • Monitor receivables and collections and provide updates of receivables and appropriate reporting to management;

  • Reconcile transactions and balances to maintain accurate accounts;

  • Other duties as assigned.

Position Requirements

Successful candidates will have:

  • High school diploma or equivalency required;

  • 2 - 3 years of previous student loan collection experience or similar collections experience;

  • English/Spanish bilingual;

  • Strong knowledge of MS office suite.

Job Number: 009435

Job Title: Collections Specialist

Number of Openings: 1

Job Type (Employment Type): Direct Hire

State/Province: Texas

City: Austin

Salary Interval: Per Year

Job Schedule: Full Time

Level of Education: High School Degree

Years of Experience: 2