Southern Careers Institute Collections Specialist (009435) in Austin, Texas

Position Description


Are you passionate about helping people? Are you driven by the challenge to exceed expectations and goals?

Southern Careers Institute is currently seeking a talented, experienced Collections Specialistfor our south Austin, Texas corporate location. As a Collections Specialist, you will have the opportunity to perform the following duties.

Responsibilities include:

  • Inform students of their overdue accounts and solicit payment while adhering to FDCPA laws and internal policies and procedures;

  • Employ effective skip tracing techniques to locate and notify customer of delinquent accounts through outbound/inbound calls;

  • Negotiate payment programs with delinquent students;

  • Monitor private loan portfolio agings and contact students to avoid loan default;

  • Issue past due letters to overdue accounts;

  • Monitor receivables and collections and provide updates of receivables and appropriate reporting to management;

  • Reconcile transactions and balances to maintain accurate accounts;

  • Other duties as assigned.

Position Requirements

Successful candidates will have:

  • High school diploma or equivalency required;

  • 2 - 3 years of previous student loan collection experience or similar collections experience;

  • English/Spanish bilingual;

  • Strong knowledge of MS office suite.

Job Number: 009435

Job Title: Collections Specialist

Number of Openings: 1

Job Type (Employment Type): Direct Hire

State/Province: Texas

City: Austin

Salary Interval: Per Year

Job Schedule: Full Time

Level of Education: High School Degree

Years of Experience: 2