TEXAS VETERANS COMMISSION Veteran Services Representative I - Claims in DALLAS, Texas

The Texas Veterans Commission is committed to hiring Veterans and is proud to employ the highest percentage of Veterans among all state agencies. Job Summary: Serves as a vital member of the Claims Representation and Counseling Program of the Texas Veterans Commission. Performs routine (journey-level) staff services work. Work involves planning and coordinating several staff services functions such as human resources which includes: leave requests, timesheets, Family Medical Leave Act documents, and Performance Planning and Reviews. Work will also include: travel vouchers, travel authorizations, flight and car rental car reservations. May train others. Work under moderate supervision, with limited latitude for the use of initiative and independent judgment. Minimum Education: Graduation from an accredited high school or equivalent. Associates Degree preferred. Experience and education may be substituted for one another. Experience: Three years of experience in clerical or administrative support work. Job Duties: Performs general office duties such as ordering supplies, basic bookkeeping work, and assisting Serves as part of the Claim Representation and Counseling team and assists the Director and Operations Manager. Provides technical support on routine administrative functions such as leave, monthly timesheets, travel form completion, and employee records. Performs a wide variety of administrative duties such as preparing correspondence, reports, forms, and schedules. Coordinates travel and reviews travel authorizations/ vouchers. Prepares and processes Director and Operations Manager travel documents. Completes personnel action forms and gathers information to document personnel actions including disciplinary actions, merits and promotions, and terminations within the District. Supports the Director and Operations Manager with day to day operations. Establishes, maintains, and revises records keeping and filing systems. Classifies, sorts, and files correspondence, articles, records, and other documents. Copies and distributes reports, memos, and other correspondence to appropriate sites. Maintains HQ office supplies. Knowledge, Skills and Abilities: Knowledge of computers, business terminology, spelling, punctuation, grammar, math, modern office practices and procedures and principles of office management. Knowledge of office practices and administrative procedures. Skill in word processing and Microsoft office products. Skill in use of standard office equipment. Ability to provide exceptional customer service. Ability to work effectively with a variety of individuals, groups and stakeholders. Preferred Qualifications: Honorably discharged Veteran strongly preferred. Additional Requirements: Valid Texas driver s license required. Environmental & Physical Conditions: Normal office work environment, mostly sedentary in nature. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping and bending; and safely lifting and carrying items weighing up to 15 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer. Military Crosswalk information: http://www.hr.sao.state.tx.us/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf To Apply: (3 Options) 1. Submit a complete State of Texas Employment Application, DD214 member #4, and Benefits Letter (if applicable) to: melissa.thomas@tvc.texas.gov; OR 2. Mail a complete application (including required documents) to the Texas Veterans Commission, Attn: Melissa Thomas, 1700 N. Congress Ave., Ste. 800, Austin, TX, 78701. Applications must be postmarked by the closing date in order to be considered for this posting; OR 3. Submit an application through https://wit.twc.state.tx.us. (Applicant must follow-up with required documents.) Resumes will not be acce