University of Texas Rio Grande Valley GRADUATE STUDENT RECRUITER in Edinburg, Texas

Scope of Job

Responsible for responding to inquiries regarding graduate programs in a focused effort to increase student applications and enrollment. Provides professional knowledge and advice regarding admissions requirements, the financial aid and scholarship process, as well as other university processes, policies, and procedures and participates in recruitment events.

Description of Duties

  • Responds to prospect inquiries received via email, phone, or other channels providing exceptional customer service.

  • Fulfills short- and long-term goals for recruitment and enrollment as set by the Graduate College management team.

  • Adheres to a prospect plan that includes goals for number of contacts to be reached and frequency of contacts.

  • Maintains current knowledge of graduate programs, policies, and processes and any updates that arise in the Graduate College and university through staff training and through individual efforts.

  • Provides support in the application process from receipt of application, decision, orientation, and enrollment of applicants.

  • Uses statistical data to identify target recruitment markets.

  • Completes weekly and monthly reports on recruitment efforts.

  • Interprets and maintains knowledge of current federal, state, and institutional policies and procedures pertaining to admissions, financial aid, & scholarships.

  • Collects and analyzes data and develops reports as needed and assigned.

  • Researches and resolves complex customer/student questions by demonstrating a high level of proficiency across various software applications such as the Student Information System, and by remaining current on federal, state, and institutional practices and procedures, admissions requirements, and institutional degrees and programs.

  • Performs other duties as assigned.

Required Experience

One (1) year of work experience, including experience in student related programs, recruitment, financial aid, admissions and/or advising.

Preferred Experience

More than two (2) years of experience counseling students in recruitment or admissions in a related area. Call Center experience a plus. Use of CRM systems to recruit students.

Working Conditions

Needs to be able to successfully perform all required duties. Office Environment; frequent travel and some evening and weekend work is required.


Exceptional planning and organizational skills. Must enjoy interacting with people. Ability to interpret college/university lingo into everyday language. Must be ready to inspire and motivate the next generation of students to attend UTRGV.

EEO Statement

UTRGV is an Affirmative Action/Equal Opportunity Employer that strives to hire without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or veteran status. UTRGV takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.

Special Instructions to Applicants

Dear Applicant,

Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

*Date of Birth *Gender *Ethnicity/Race

Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.

If you have any questions, please do not hesitate to contact us at (956)665-2451 and/or

Additional Information

UTRGV is a distributed location institution and working location is subject to change based on need.

All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.

Substitutions to the above requirements must have prior approval from the Chief Human Resources Officer.

Posting Number: SRGV3023


Number of Vacancies: 1

Location: Edinburg, Texas

Department: Graduate College

FLSA: Exempt

Supervision Received: General supervision from assigned supervisor.

Supervision Given: Direct supervision of assigned staff.

Required Education: Bachelor’s degree from an accredited university.

Preferred Education: Master’s degree from an accredited University.

Licenses/Certifications: Valid Texas driver’s license required (Class C) or ability to obtain within six (6) weeks of hire.

Equipment: Use of standard office equipment.

Physical Capabilities: N/A

Employment Category: Full-Time

Minimum Salary: Commensurate with Experience

Posted Salary: Commensurate with Experience

Position Available Date: 10/11/2017

Grant Funded Position: No