New York Life Insurance Company ASSOCIATE, Field Operations and Supervision in Houston, Texas

New York Life Insurance Company (“New York Life” or “the company”) is the largest mutual life insurance company in the United States*. Founded in 1845, New York Life is headquartered in New York City, maintains offices in all fifty states, and owns Seguros Monterrey New York Life in Mexico.

New York Life is one of the most financially strong and highly capitalized insurers in the business. The company reported 2016 operating earnings of $1.954 billion. Total assets under management at year end 2016, with affiliates, totaled $538 billion. As of year-end 2016, New York Life’s surplus was $23.336 billion**. New York Life holds the highest possible financial strength ratings currently awarded to any life insurer from all four of the major ratings agencies: A.M. Best, A++; Fitch AAA; Moody’s Aaa; Standard & Poor’s AA+. (Source: Individual Third Party Ratings Report as of 8/17/16).

Financial strength, integrity and humanity—the values upon which New York Life was founded—have guided the company’s decisions and actions for over 170 years.

General Profile

  • Day-to-day administration of new disciplinary recommendations (receipt, entry into webbased administration system, request and receipt of relevant recommendations, preparation of twice-weekly reports for review/approval within Agency Standards, production of bi-weekly reports to the Zones and monthly report to the VP of all pending disciplinary actions).

  • Organization and participation in periodic meetings with Zone Standards teams to facilitate timely receipt of required recommendations and delivery of actions.

  • Preparation and analysis of periodic reports to assess trends and pinpoint areas of possible concern or necessary focus.

  • Participation in review/investigations, typically arising from the underlying facts of disciplinary recommendations.

  • Responsible for Agent Successor Agent trigger approvals.

  • Reseponsible for Agent/Field Management review and approval for speaking engagements or publications.

  • Support other responsibilities within Agency Standards, including e-mail monitoring, agent contracting-related functions such as reinstatements and Category 3 contract reviews.

  • Assist manager with Zone referrals of Dually Registered Individuals.

  • Assist business unit with follow-ups for enhanced supervision reports.

  • Assist with production of monthly Field Underwriting Responsibilities (FUR) reconciliation report.

  • Assist with Zone referrals and tracking of Eagle Quarterly certifications.

  • Assist with annual report review of Select Agent Program.

Functional Knowledge

  • Bachelor Degree preferred

  • FINRA Series 6 and 63 licenses will be required for further advacement within Agency Standards, FINRA Series 7 and 24 preferred

  • Minimum of 3 years of relevant experience

  • Strong organizational and time management skills

  • Excellent interpersonal skills

  • Strong attention to detail

  • Familiarity with Company products and sales practice requirements/expectations a strong plus

  • Experience in compliance/supervisory areas a strong plus

  • Competence with web-based systems a strong plus

  • Strong technical skills (Word, Access, Excel, PowerPoint)

Communication Requirements

Position will interact regularly with members of the division within Home Office, Zone Agency Standards Officers, and Agency Standards Consultants, both via e-mail and via phone.


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  • Based on revenue as reported by “Fortune 500, ranked within Industries, Insurance: Life, Health (Mutual),” Fortune Magazine, June 17, 2016. See for methodology.

** Total surplus, which includes the Asset Valuation Reserve, is one of the key indicators of the company’s long-term financial strength and stability and is presented on a consolidated basis of the company.

  1. Operating earnings is the key measure use by management to track Company’s profitability from ongoing operations and underlying profitability of the business. This indicator is based on generally accepted accounting principles in the US (GAAP), with certain adjustments Company believes to be appropriate as a measurement approach (non GAAP), primarily the removal of gains or losses on investments and related adjustments.

  2. Assets under management represent Consolidated Domestic and International insurance Company Statutory assets (cash and invested assets and separate account assets) and third party assets principally managed by New York Life Investment management Holdings LLC, a wholly owned subsidiary of New York Life Insurance Company.