CompuCom Desktop Support Technician in Houston, Texas

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Desktop Support Technician

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Ref No.:

17-01723

Location:
Houston, Texas

At e X cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

*Contract to Hire Opportunity*

A+ certification preferred.

Location: Houston, TX (Zip - 77041).

Overview:

  • Test, image and clean PCs, laptop, monitors, printers, and other related hardware

  • Maintain, analyze, and troubleshoot, software and computer peripherals

  • VIP Support

  • Mobile device set up and troubleshooting

  • Support apple products

  • Set up, configure and add all hardware

  • Assist Corporate Desk Side Support technicians with large IMACs

  • Ensure that all tickets requiring follow up work and/or calls receive appropriate attention

  • Provide technical support to end users via telephone

  • Back up and burn end user data

  • Assist coworkers in resolution of end users’ technical issues

    Qualifications:

  • 2+ years of experience

  • CompTIA A+ certification a plus

  • Experience diagnosing / troubleshooting / replacing PC / laptop hardware internal components (hard drives, RAM, motherboard)

  • Understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect printers)

  • Confident, positive attitude to deliver great customer experiences and ability to thrive with consistent interpersonal contact

  • VIP Support experience

  • Experience supporting mobile devices

  • Experience with Apple Products

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .