CompuCom Desktop Support Technician in Houston, Texas
Desktop Support Technician
At e X cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.
*Contract to Hire Opportunity*
A+ certification preferred.
Location: Houston, TX (Zip - 77041).
Test, image and clean PCs, laptop, monitors, printers, and other related hardware
Maintain, analyze, and troubleshoot, software and computer peripherals
Mobile device set up and troubleshooting
Support apple products
Set up, configure and add all hardware
Assist Corporate Desk Side Support technicians with large IMACs
Ensure that all tickets requiring follow up work and/or calls receive appropriate attention
Provide technical support to end users via telephone
Back up and burn end user data
Assist coworkers in resolution of end users’ technical issues
2+ years of experience
CompTIA A+ certification a plus
Experience diagnosing / troubleshooting / replacing PC / laptop hardware internal components (hard drives, RAM, motherboard)
Understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect printers)
Confident, positive attitude to deliver great customer experiences and ability to thrive with consistent interpersonal contact
VIP Support experience
Experience supporting mobile devices
Experience with Apple Products
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .