TEXAS GUARANTEED STUDENT LOAN CORP. Collections Rehabilitation Specialist in ROUND ROCK, Texas
Who you are: As a member of the Default Recovery department, you will collect on defaulted loans by negotiating and monitoring repayment arrangements. You work with the borrower to make them successful in their repayment efforts. Incumbent must provide a high level of customer assistance by supplying detailed information pertaining to collections and collection programs. Who we are: TG is an established and financially strong company with a history of excellence in the federal student loan marketplace. Our present vision is one of reinvention to pursue new opportunities in new markets. This combination of stability and vision creates a unique intersection: a startup environment at a company that also has a stable foundation, resulting in an opportunity for the right candidate to help shape our company's future. This is an exciting time to join the TG team! Education/Experience Required: Bachelor s Degree Or Associate s Degree (48 college hours) plus one year office experience in loan servicing, collections, customer service, customer contact center, financial service or student loan environment. Or Three years office experience in loan servicing, collections, customer service, customer contact center, financial service or student loan environment. Preferred Qualifications: Bilingual. Experience with Collections and the Student Loan Industry. Hours: Business Hours are Monday thru Friday 8 AM - 5 PM; however, one late week night is required (hours are 11:00 AM to 8:00 PM) plus one Saturday a month (9 AM to 2 PM). Hours are subject to business needs, must be flexible. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or sexual orientation. We are also an equal opportunity employer of individuals with disabilities and protected veterans. Please view Equal Employment Opportunity Posters provided by OFCCP.