Dell Sr Advisor, Corp Comms in ROUND ROCK, Texas

The Corporate Communications Sr. Advisor is responsible for executing a global communications plan for Dell Financial Services. The role primarily supports the communications needs of the DFS President and the executive leadership team. However, communications support may extend to other DFS teams and strategic initiatives as required.

The ideal candidate will develop mutually valued relationships with DFS and Dell EMC leaders to develop and deploy a broad range of internal and external communications. Communications focus areas include, but are not limited to:

  • Executive Communication – Supports the communications needs of the DFS President and other senior executives by developing strategic communication materials and providing counsel that builds and reinforces Dell’s thought leadership, brand favorability and customer- centric focus.

  • Internal Communication - Oversees global team member communication, ensuring it aligns team member understanding, acceptance, performance and motivation with the Company's corporate strategy to increase overall team member engagement.

  • Industry Analyst and Influencer Communications - Works with Global Communications and Marketing to develop and support DFS messaging with influential industry analysts and other influencers.

  • Brand Communications and Corporate Responsibility - Builds and manages a communications program in support of the core tenets of Dell’s brand including thought leadership, customer centricity and global corporate citizenship. Responsible for ensuring the integration and consistency of global communication to a variety of stakeholders, including customers, team members, the media, and key influencers.

  • Media Relations – Works with Global Communications and Marketing to ensure DFS inclusion with media outreach strategies to successfully articulate and build awareness of company’s portfolio of offerings.

  • Issues Management - Addresses and responds to major reputational threats that impact DFS; partners with Legal, Investor Relations, and other stakeholders to ensure effective crisis management.

Principle Responsibilities :

  • Shapes and communicates key messages that effectively convey the Company’s purpose and values, business strategy, and the value of its people and portfolio.

  • Regularly consults with and advises the executive leadership team and other stakeholders on corporate communication matters to ensure strategic alignment, enhance Dell’s reputation and visibility, and manage risks to business.

  • Identifies, explores and pursues opportunities to build awareness of DFS portfolio of financing solutions.

  • Evaluate and measure process and project effectiveness, facilitates and captures lessons learned.

  • Excellent written and verbal communication skills

  • Strong interpersonal skills

  • Excellent attention to detail

  • High degree of flexibility and ability to multi-task

  • Strong knowledge in some of the following communications strategy: concepts tools and techniques, including Digital media, media

  • Strong project management experience or skills

  • Proven ability to work alongside leaders and stakeholders to identify communications needs and collaborate on content

  • Ability to exercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results

  • Excellent accuracy in planning, projecting workflow, and meeting deadlines

  • Proficiency with the following software/technologies preferred: MS Office Suite (PowerPoint, Word, Excel).

  • Typically requires 8+ years of related experience in a professional role with a Bachelor’s degree; or 6+ years with a Master’s degree; or 3+ years with a PhD; or equivalent experience

  • Work samples required

Organization: Finance

Title: Sr Advisor, Corp Comms

Location: North America-US-TX-Round Rock

Requisition ID: 17000LXI