Kforce Network Operations Specialist in Dallas, Texas

Kforce has a client that is seeking a Network Operations in Dallas, Texas (TX). Summary:The Network Operations Specialist will provide telecommunications network operational support and maintenance in accordance with standard industry and company prescribed practices. You will ensure production network is meeting performance goals and SLA's. You will coordinate all operational maintenance activities with the NOC. The Specialist consults carrier operations, RF Engineers, and other resources necessary to ensure new equipment is seamlessly integrated. You will also provide technical knowledge as needed during deployment, and cost-effectively maintain the highest performance.Essential Duties:

  • Perform general and preventative maintenance on SCN equipment, utilizing accepted maintenance practices and appropriate diagnostic tools

  • Respond or dispatch appropriate resources to any network outages and properly repair SCN faults to restore service

  • Ensure SCN acceptance and integration procedures are properly performed to prescribed standards for all SCN additions and modifications

  • Coordinate maintenance and other activities with NOC, other departments, and all vendors when working maintenance on networks

  • Coordinate vendor and contractor maintenance activities on the SCN and ensure product / services are meeting prescribed standards and expectations

  • Facilitate the execution of work orders and trouble tickets as provided by the NOC

  • Ensure proper resolution and closure of the tickets and work orders

  • Keep documentation on site spares inventory parts, and supplies to ensure continuous operations of the network

  • Complete necessary reports including but not limited to inspection reports, operation reports, maintenance reports, and SLA reports

  • Ensure 365X24X7 operational support is provided

To be considered for this position, candidates must have experience in a similar role or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed. Relevant education and/or training will be considered a plus. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours