Bank of America Lead Operations Representative - Centralized Operations Support in Plano, Texas
Responsibilities may include: basic level reporting, customer service support, reviewing and processing transactions for item processing and performing other support operations functions as required. Maintains internal operational and financial controls and ensures they meet bank standards. Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients. Performs all the functions required at the Sr. Ops level and typically acts as a workflow coordinator and/or a subject matter expert.
Minimum 3 months of experience in loan production environment or equivalent work experience
Strong computer navigation/literacy skills
Familiarity with SharePoint, Microsoft Word, Excel & Outlook
Strong written and verbal communication skills
Excellent team work and customer service skills
Manages risk effectively
Goals and results-oriented
Ability to prioritize multiple tasks while paying attention to details as well as maintaining quality standards
Demonstrated pipeline management skills
Takes ownership, self- motivated and highly organized
Flexibility to work extended hours during heavy workload periods
- Loan processing experience in Fulfillment environment
Posting Date : 03/13/2018
Plano, TX, BUILDING C, 7105 CORPORATE DR,
- United States
Travel : No
Full / Part-time : Full time
Hours Per Week : 40
Shift : 1st shift
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